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Event Details
Advanced Crisis Line Training
Gateway to Services

Wednesday, March 15, 2017 9:00 AM - 5:00 PM
Time Zone: America/Detroit
Local Time: Wednesday, March 15, 2017 9:00 AM - 5:00 PM


Advanced Crisis Line Training

This training is funded by the Michigan Crime Victims Service Commission, through a grant under the Victims of Crime Act. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Michigan Crime Victims Service Commission.


Final registration deadline: Wed. March 8 (midnight)


Training Description:

The crisis line is the gateway to moving survivors to safety and healing. Highly-trained crisis staff is key to aiding survivors. Answering the crisis lines is one of the most stressful positon in any organizations. There are a multitude of needs, a large amount of callers and a few staff to provide support after 5:00 p.m. to those who are responding to the crisis calls. This training will provide crisis line workers with the necessary tools to feel confident that the response to survivors is timely and survivor centered. In this training, crisis line workers can expect to gain practical application skills that can be applied immediately upon return to the crisis call center. 

Click here to view the training schedule


Need Lodging?

MCEDSV has arranged a group room block with a significantly reduced room rate
of $75.00/night (plus applicable taxes) for guests of this training.

Follow this link to make reservations online. (Sometimes this system is not supported well by cell phones. The Holiday Inn West recommends using a desktop)Simply enter your arrival and departure dates, and click on “Check Availability.”

To make reservations by phone, call 1-800-Holiday and reference Block Code MC4.

If you should run into any trouble making reservations, please
email Tony Flanders at the Holiday Inn West or call (269) 492-7438.


Registration is open!

Training registration payments require a credit card. If you need to discuss alternate
payment arrangements,
email MCEDSV Training and Events Coordinator.

Final registration deadline: Wed. March 8 (midnight)

Registration is now closed for this training. 



Notify MCEDSV in writing as soon as possible if you are unable to attend the training. A minimum 72 hour advance notice is required for most trainings and a training refund is not guaranteed if cancellations are not received by the deadline (select trainings require earlier notice such as New Service Provider Training and those specific dates are noted on all training information pages).

We recommend that programs attempt to send another eligible person in the place of any registrant who cannot attend.

Send email notification of cancellation or substitution to:


Location: Holiday Inn Kalamazoo West
2747 S 11th St, Kalamazoo, MI 49009
Calendar: MCEDSV Trainings
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3893 Okemos Rd., Suite B2, Okemos, MI 48864-4209
Phone: (517) 347-7000 Fax: (517) 347-1377 TTY: (517) 381-8470